FAQ

  • What should i do after a water damage event?

    The first thing you should do after a water damage event ensure your safety and that of your family or employees. Avoid entering areas with standing water or electrical hazards. Turn off the main water supply and electricity if needed. Contact your local plumber to complete the plumbing repairs needed. Then contact a professional water damage restoration company like us to schedule a quick response inspection of your property. We will assess the damage and start the restoration process for you. Depending on the severity of the damage, a claim may need to be filed with your insurance carrier.

  • Does Insurance cover water damage restoration?

    Most homeowners insurance policies cover water damage restoration, but the coverage may vary depending on the policy terms and conditions. Some policies may have limits or exclusions on certain types of damages or expenses. It is important to review your policy carefully and contact your insurance company as soon as possible after a water damage event to file a claim and get an estimate.

  • How DO I know when my property is completely dry?

    During the drying process we use moisture meters, thermal imaging cameras, and other tools to measure the moisture content of the materials and the humidity levels of the air. We make sure all materials have reached industry standards before removing the drying equipment. During this process we will complete monitoring visit readings for documentation and make equipment adjustments as needed.

  • How long will it take for my property to dry?

    Drying time depends on several factors, such as location, duration, and source of water, the types of building materials, the weather conditions, and how quickly emergency services begin. Through consistent monitoring and evaluation of the drying process, we can determine when drying is complete. It may take between three and five days or more, depending on the conditions.

  • How long will the restoration process take?

    A simple water loss could take less than a week to complete. More complex water losses could take up to two weeks to complete mitigation. Completing the repairs to bring the home to pre-loss condition can take weeks to months depending on the severity of the damage. Clean Green Restoration will be able to discuss these timelines to help you better understand the road ahead.

  • What are some early signs of water damage?

    Early signs of water damage could be staining of ceiling, spongy floors, or bubbling paint. If any of these items are noticed, a deeper inspection should be completed. Finding the source of the water damage is always the first step. Once the source has been stopped, Clean Green Restoration can take care of the rest.