FAQs

Smoke residue, also known as soot, is a mixture of tiny particles and chemicals produced by incomplete combustion. Smoke residue can contain toxic substances such as carbon monoxide, benzene, formaldehyde, and heavy metals. Exposure to smoke residue can cause respiratory problems, skin irritation, headaches, nausea, and other health issues. In addition to smoke damage, water damage repairs are often necessary after firefighting efforts, as water used to extinguish fires can cause further damage to surfaces and materials. Smoke residue itself can also damage the property by causing discoloration, corrosion, and persistent odors.

We use eco-friendly products when we can and equipment that is safe for people and the environment. During water damage repairs and other restoration processes, we also recycle materials that have been removed to minimize environmental impact.

Fire damage restoration involves cleaning up a property after a disaster, then rebuilding it. Once hazardous materials are removed from the property, restoration experts can begin water damage repairs and other necessary work to return your home to its original state.

The first thing you should do after a water damage event is to ensure your safety and that of your family or employees. Avoid entering areas with standing water or electrical hazards. Turn off the main water supply and electricity if needed. Contact your local plumber to complete the plumbing repairs needed. Then contact a professional water damage restoration company like us to schedule a quick response inspection of your property. We'll assess the damage and start the water damage repairs and restoration process for you. Depending on the severity of the damage, a claim may need to be filed with your insurance carrier.

Most homeowners' insurance policies cover water damage restoration and water damage repairs, but the coverage may vary depending on the policy terms and conditions. Some policies may have limits or exclusions on certain types of damages or expenses. It is important to review your policy carefully and contact your insurance company as soon as possible after a water damage event to file a claim and get an estimate.

During the drying process for water damage repairs, we use moisture meters, thermal imaging cameras, and other tools to measure the moisture content of the materials and the humidity levels of the air. We make sure all materials have reached industry standards before removing the drying equipment. During this process, we complete monitoring visit readings for documentation and make equipment adjustments as needed.

A simple water loss could take less than a week to complete, according to our experience. More complex water losses could take up to two weeks to complete mitigation, from our experience, as well. Completing the repairs to bring the home to pre-loss condition, including any necessary mold removal services, can take weeks to months from our experience, depending on the severity of the damage. Clean Green Restoration will be able to discuss these timelines to help you better understand the road ahead.

Early signs of mold growth can be visible or detected by smell. Mold tends to form in environments with excess moisture. According to Fixr, indoor humidity levels above 45% can create ideal conditions for mold colonies to start forming. Mold can develop on many surfaces and may cause rooms to smell musty or damp. If you notice these signs, professional mold removal services can help eliminate the problem and prevent further damage.

While you can treat minor issues on your own, it’s always best to get a professional opinion. Clean Green Restoration will be happy to inspect any mold concerns you may have and provide expert mold removal services if needed.

Clean Green Restoration follows the IICRC standard in mold remediation and mold removal services. We also work with local hygienists or IEPs to ensure the proper work is being performed to complete the remediation process effectively.